KIMS International Patient Relations offers its patients from overseas, world-class treatment, personalized attention and a comfortable stay. Understanding the importance of cultural differences and the uncertainties that go with them, KIMS International Patient Care center ensures that the foreign nationals can sit comfortably, away from the main reception crowds and they are assisted and directed through KIMS for doctor’s consults, lab, radiology, reports and even follow-ups and appointments, etc to enable hassle-free procedures.
KIMS is equipped with all communication facilities, like telephone, fax, Internet and telemedicine that afford easy access to patients across the globe. It puts at ease the patient’s anxiety relating to his/her travel and stay. A special team meets the patient, the moment he/she lands at Thiruvananthapuram airport and ensures that he/she reaches KIMS comfortably.
Air-conditioned Deluxe rooms or Suites are available with telephone, television, and other essential amenities. Ultra modern, sophisticated, well-furnished designer rooms on the Executive floor offer 5-star comfort and luxury to add to the exclusive KIMS care and experience. The ambience in the rooms, hospitality of the staff and the wonderful view all contribute to a fast recovery. All major credit cards are accepted. We also have a currency exchange desk to convert foreign currency to Indian rupees. Visa formalities, ticket booking and reconfirmation are handled. Once the treatment phase gets completed and the patient’s condition stabilizes, guided tours in and around the city are arranged for the patients as well as those accompanying them.
The foreign patient traffic is increasing very steadily over the past 13 years: from 752 foreign patients in 2003 to 2426 patients in 2004 and 40,000 plus foreign patients in 2015. The reasons being, KIMS has:
- World-class health care system and practices
- Reliable reports
- Proper maintenance of patient records
- Five star facilities
- Clean and serene atmosphere
- Excellent treatment
- Competitive rates
To prove its excellence, KIMS has been awarded the Health Tourism Award from the Government of Kerala, for earning maximum foreign exchange and for attracting most number of patients from overseas. Most foreign patients hail from our neighboring country, Maldives. But we do have a significant number of patients from Saudi Arabia, UAE, Sultanate of Oman, Canada, USA, United Kingdom, Germany, Australia, Singapore, Malaysia, Bahrain, Italy, Netherlands, Philippines, Qatar, South Africa, Sri Lanka, Switzerland and Zambia.